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  • PRIVATE YOGA | Balance360 | Andover & North Hampshire

    Private Yoga To make a reservation just hover over the pictures below to learn more about the services and once you have decided which one suits you best, click "send email" below and I will be back in contact soon to discuss your requirements and availability . Looking forward to seeing you soon. In a private yoga lesson you will have the opportunity to truly focus on your own practice and tune in to what your body needs. You'll work closely with your teacher to create a bespoke tailor-made session with poses to stretch and strengthen specific areas of your body that need it, including breathing and relaxation techniques that will help tackle your lifestyle off the mat too. Yoga was traditionally taught one-on-one and whether a weekly necessity or an adhoc indulgence, it’s the perfect way to address your personal needs and intentions and really make your yoga practice work for you. Private Yoga Lesson 1 hr I £60.00 One-to-One 1 hr I £80.00 One-to-Two Send Email From 14 weeks pregnant yoga can play a very important role in pregnancy. In a private yoga lesson you will have the opportunity to truly focus on your own practice and tune in to what your body needs. You'll work closely with your teacher to create a bespoke tailor-made session with poses to stretch and strengthen specific areas of your body that need it, including breathing and relaxation techniques that will help tackle your lifestyle off the mat too. “Generally, pregnant mums who do yoga exercises appear healthier, both in mind and body. Their bodies are more flexible, which enables them to adapt to various positions when in labour and the ligaments are more elastic, which in turn can help to reduce labour pain.” Independent midwife Manijeh Nedas Private Pregnancy Yoga Lesson 1 hr I £60.00 Send Email

  • COVID-19 | Balance 360

    Balance 360 safety protocols for Osteopaths and patients during Coronavirus ( COVID -19) In order to protect our patients, and staff, Balance 360 will be implementing certain changes and protocols to reduce patient contact and maintain the highest levels of cleanliness and hygiene. What we are doing for our patients: Our patient screening, practice hygiene, and staff PPE are all in line with current government and health guidelines. Our Therapists will be wearing Type IIR masks and may wear aprons, gloves and full face visors (during certain procedures). The treatment rooms, couch, pillows, floor, door handles, and keypads will be cleaned after every patient. Hand sanitiser is available as you enter the waiting area and hand washing facilities are available in the treatment rooms. Reducing the risk of patient contact: To avoid patient cross over, appointments will have 15 minutes between patients. This is to allow us time to: Fully clean the treatment couch, desk, chairs, surfaces, handles, etc. Fully air the treatment room between patients. An air purifier is in the clinic room What we are asking our patients to do for us: Please DO NOT come to the practice if: You have had any symptoms of COVID-19: a high temperature, a persistent cough, or loss of sense of smell or taste in the last 7 days. You or anyone in your household has been in contact with someone with confirmed COVID-19 in the last 14 days. You have someone in your household who has, or has had symptoms of COVID-19. Please take extra consideration before you attend if: You, or anyone in your household are considered extremely clinically vulnerable: You are over 70 and are considered vulnerable. Have an immune deficiency. Are currently having chemo or radiotherapy. Are a transplant recipient. Have pre-existing respiratory conditions such as asthma, hay fever, COPD, etc. Have any illness or condition that may make you susceptible to COVID-19. If you have an appointment then, subsequently, you or a household member develop any COVID-19 symptoms please telephone the practice to cancel – there will be no cancellation charge. ​ If you have children and are unable to leave them at home, please do not make an appointment. We do not have the facilities to look after children while a parent or sibling is having a treatment. ​ Only one parent, guardian or chaperone to attend, if the patient is a child or is someone who needs a chaperone. If the patient is a child, one parent must attend at all times during the treatment. ​ Please do not arrive too early for your appointment and please wait in your car, your therapist will collect you at your treatment time. If you have been brought by a family member or friend, we respectfully request that they stay in their car. ​ Please wash or sanitise your hands thoroughly on arrival and on leaving the practice. Hand sanitisers are provided near the front door. ​ We request that patients and chaperones wear a mask when attending for treatment, if you do not have one, we can provide a disposable surgical mask (for a small fee) ​ Payments can be taken using a contactless card machine or by bank transfer therefore please refrain from paying cash where possible. SCREENING AND PATIENT RISK ​ Every patient and their chaperone (if they have one) will be contacted and asked COVID-19 screening questions 24 hours before every treatment. ​ If you, or any member of your household, or anyone that you have been in contact with develops symptoms of COVID-19 your appointment will be cancelled and you are still encouraged to self-isolate. ​ Despite all our efforts to clean the waiting and treatment rooms, and shield patients, there is still a small risk of contracting COVID-19 if you attend this practice. If you are a vulnerable patient, or are concerned to avoid all risk, we can provide an online or telephone consultation to avoid all physical contact. ​ We hope you will understand that these protocols are for your safety, and the safety of others through this time. ​ If you develop any symptoms of COVID-19 after attending the practice, please contact us immediately so that the Therapist who treated you and the other patients that attended that day can be contacted.

  • Balance360 | Privacy Policy

    Privacy Policy Scope This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain. The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA. 1 – Balance360.co.uk , based at Windmill Gate, Foundry Road, Anna Valley, SP11 7ND and any other premises where we operate our business, which hereafter for the purposes of this Privacy Notice will be referred to as the Practitioners, is pleased to provide the following information: 2 – Who we are The Practitioners diagnose and treat health conditions. Treatments are carried out with the guidance notes from the Institute of Osteopathy’s patient charter http://www.iosteopathy.org/osteopathy/the-patient-charter/. 3 – Personal Data a) For the purposes of providing treatment, the Practitioners may require detailed medical information. We will only collect what is relevant and necessary for your treatment. When you visit our practice, we will make notes which may include details concerning your medication, treatment and other issues affecting your health. This data is always held securely, is not shared with anyone not involved in your treatment, although for data storage purposes it may be handled by pre-vetted staff who have all signed an integrity and confidentiality agreement. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow Practitioners to document and process your personal medical data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments and provide reports or other information concerning your treatment. b) For marketing purposes, if you opt in, the Practitioners may also use the contact details provided by you to respond to your enquiries, including making telephone contact and emailing information to you which the practice believes may be of interest to you. c) In making initial contact with the practice you consent to the Practitioners maintaining a marketing dialogue with you until you either opt out (which you can do at any time) or we decide to desist in promoting our services. The Practitioners may occasionally also act on behalf of their patients in the capacity of data processor, when we may promote other practitioners based at our premises, who may not be employed by us. The Practitioners do not broker your data and you can ask to be removed from our marketing database by emailing or phoning the practice using the contact details provided at the end of this Privacy Notice. d) Some basic personal data may be collected about you from the marketing forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to, personally identifying information like Internet Protocol (IP) addresses. e) The Practitioners’ website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Websites use cookies to help the Practitioners to identify and track visitors and their website access preferences. The Practitioners’ website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Practitioners’ website. f) The Practitioners will only collect the information needed so that we can provide you with the services you require, the business does not sell or broker your data. 4 – Legal basis for processing any personal data To meet our contractual obligations obtained from explicit Patient Consent and legitimate interest to respond to enquiries concerning the services provided. 5 – Legitimate interest s pursued by the Practitioners To promote treatments for patients with all types of health problems indicated within their specific scope of practice. ​ 6 – Consent Through agreeing to this privacy notice you are consenting to the Practitioners processing your personal data for the purposes outlined. You can withdraw consent at any time by using the postal, email address or telephone number provided at the end of this Privacy Notice. 7 – Disclosure The Practitioner will keep your personal information safe and secure, only staff engaged in providing your treatment will have access to your patient records, although our administration team will have access to your contact details so that they can make appointments and manage your account. The Practitioners will not disclose your Personal Information unless compelled to, in order to meet legal obligations, regulations or valid governmental requests. The practice may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff. 8 – Retention Policy The Practitioners will process personal data during the duration of any treatment and will continue to store only the personal data needed for eight years after the contract has expired to meet any legal obligations. After eight years all personal data will be deleted, unless basic information needs to be retained by us to meet our future obligations to you, such as erasure details. Records concerning minors who have received treatment will be retained until the child has reached the age of 25. 9 – Data storag e All Data is held in the United Kingdom. The Practitioners do not store personal data outside the EEA. 10 – Your rights as a data subject At any point whilst the Practitioners are in possession of, or processing your personal data, all data subjects have the following rights: Right of access – you have the right to request a copy of the information that we hold about you. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. Right to restriction of processing – where certain conditions apply you have a right to restrict the processing. Right of portability – you have the right to have the data we hold about you transferred to another organisation. Right to object – you have the right to object to certain types of processing such as direct marketing. Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling. In the event that the Practitioner refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge. At your request the Practitioners can confirm what information it holds about you and how it is processed. 11 – You can request the following information: Identity and the contact details of the person or organisation that has determined how and why to process your data. Contact details of the data protection officer, where applicable. The purpose of the processing as well as the legal basis for processing. If the processing is based on the legitimate interests of the Practitioners and information about these interests. The categories of personal data collected, stored and processed. Recipient(s) or categories of recipients that the data is/will be disclosed to. How long the data will be stored. Details of your rights to correct, erasure, restrict or object to such processing. Information about your right to withdraw consent at any time. How to lodge a complaint with the supervisory authority (ICO). Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data. The source of personal data if it wasn’t collected directly from you. Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing. 12 – To access what personal data is held, identification will be required The Practitioners will accept the following forms of identification (ID) when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If the Practitioner is dissatisfied with the quality, further information may be sought before personal data can be released. All requests should be made to jolene@balance360.co.uk or by phoning 07900 000991 or writing to us at the address further below. 13 Complaints In the event that you wish to make a complaint about how your personal data is being processed by the Practitioners you have the right to complain to us. If you do not get a response within 30 days, you can complain to the ICO. The details for each of these contacts are: Jolene Stapleton (Data Protection Officer) Telephone 07900 000991 or email: jolene@balance360.co.uk ICO Wycliffe House, Water Lane, Wilmslow, SK9 5AF Telephone +44 (0) 303 123 1113 or email: https://ico.org.uk/global/contact-us/email/

  • Balance 360 | Meet Jolene

    Jolene Jolene Stapleton M.Ost, BWY Dip . Registered Osteopath, Member of the British Medical Acupuncture Society, Member of the Institute of Osteopathy & British Wheel of Yoga Instructor Jolene worked as a Remedial Massage Therapist whilst studying her Masters degree in Osteopathy. Jolene graduated from the College of Osteopaths with a First Class Honours degree. Jolene is also qualified in Medical Acupuncture through the British Medical Acupuncture Society and is a British Wheel of Yoga qualified yoga instructor (for over 10 years), running regular one to one sessions. She believes that Osteopathy and yoga compliment each other well and regularly prescribes yoga-based exercises and postural advice to her patients as part of her treatment so that they can continue their recovery at home. As well as being a structural osteopath, during her studies Jolene completed courses in Cranial and Visceral Osteopathy which are suitable for all ages and make her approach truly holistic and tailored to the individual. Jolene will take the time to understand her patient’s lifestyle and needs so that the best treatment approach can be adapted, as part of the consultation Jolene makes sure her patients understand the diagnosis, treatment approach and aftercare plan so that they are fully engaged with the process every step of the way. When Jolene isn’t working, teaching yoga or at the gym she spends her time with her husband, daughters and puppy who keep her very busy!

  • Shockwave Therapy | Balance360 | Andover & North Hampshire

    Shockwave Therapy Shockwave is defined as a non-invasive, non-electrical, high energy sound wave that passes through the body via a handheld probe. The shockwaves produce a rapid increase in blood circulation to the target area and will breakdown fibrous scar tissue which builds up over time, as well triggering stem cell activation to stimulate a healing response. This is especially relevant with stubborn chronic conditions. ​ The breakdown of scar tissue is the key to why shockwave therapy is so effective. Unlike normal elasticated tissue, scar tissue is non-elastic and will prevent normal movement and function, thereby weakening the unaffected tissue surrounding it, often causing further damage and pain. By increasing circulation and breaking down scar tissue, shockwave therapy will stimulate cell regeneration and promote normal healing and rapid reduction of pain. The normal function can then be restored. What does Shockwave Therapy Treat Shockwave therapy can be effective for a wide range of soft tissue and bony conditions. Here are some examples of conditions where shockwave has effectively treated and restored normal function: ​ Plantar Fasciitis Shoulder pain, e.g. calcific lesions or tendinopathy of the rotator cuff and bony spurs Lateral epicondylitis (tennis elbow) Medial epicondylitis (golfer elbow) Patella tendinopathy (jumpers knee) Hamstring tendinopathy Tibial stress syndrome (shin pain) Achilles tendinopathy Hip pain (greater trochanteric pain syndrome) Heel pain, Heel spurs Shockwave Therapy A minimum of 3 treatment will be required 30 min I Initial Consultation £80.00 30 min I Follow Up £80.00 Book Online

  • Cancellation Policy | Balance 360

    Cancellation Policy We appreciate that occasionally missing appointments is completely unavoidable. However we try very hard to provide you with an appointment that suits your busy life and we usually have patients on waiting lists. Failure to notify us in good time means other patients miss out A charge will apply if you fail to give adequate notice of your cancellation or fail to attend your appointment ​ Less than 24 hours notice - 50% of full fee charged Less than 4 hours notice - Full fee charged Failure to attend - Full fee charged ​ Recurrent short notice cancellations or failure to attend: we will ask for pre-payment at the time of booking

  • YOGA | Balance360 | Andover & North Hampshire

    Group Yoga Classes To check class availability just hover over the picture below to learn more about the the class and once you have decided you want to know more click "send email" below and I will be back in contact soon to discuss your requirements and class availability . Looking forward to seeing you soon. CORONAVIRUS – COVID 19 Due to current social distancing measures, I am not offering face to face classes at this time but due to the joys of modern technology I am still running classes remotely through Zoom. If you would like to join in, drop me an email. After filling out some forms we will have a brief chat to understand your needs and then you can join in. Looking forward to seeing you online soon Email Now From complete beginner to the more advanced, these classes would suit all levels of ability. Yoga helps improve flexibility, build strength, improve posture and increase general well-being. These classes will help change the way you think and feel about yourself. ​ All classes last 1hr 15mins, include forward bends, back bends, side stretches, twists, inversions, balances & relaxation. ​ Classes cost £10 per class payable in 6-8week term blocks Current Class Days & Times Monday 7:30pm ​ Thursday 7:30pm Send Email